Food truck user guide


This guide is designed to assist food trucks with using the features of the Mobile Nom food truck finder application. If it doesn't contain the answers you need, don't hesitate to contact us at support@mobilenom.com.

Contents


Logging into your account

  1. Click the button in the upper left corner of the screen to reveal the sidebar menu.
  2. From the sidebar menu, click on the "Sign in" button.
    sidebar menu not signed in
  3. On the following screen, enter your email address and password that you used when you registered.
    Sign in screen
  4. Click the "Sign in" button.
  5. If you forgot your password, click the "Forgot password" link and follow the instructions to reset your password.
  6. If you haven't yet signed up for an account, follow the "Click here to register" link and follow the instructions to create your free account.

Sidebar menu after logging in

From this menu, food trucks can:

  1. Check into a location
  2. Manage their schedule
  3. Manage their menu
  4. Manage their profile
  5. Manage events

Once you are checked in you can:

  1. See your current status
  2. Share your status to Twitter
  3. Share your status to Facebook
  4. Check out of your current location
    Sidebar menu for truck while checked in

Viewing/editing your profile

  1. From the sidebar menu, click on the "My Profile" button.
  2. On the next screen, you'll see your profile page as it appears to the public.
    My profile screen
  3. To edit your profile, click on the "Edit profile" button, located in the top right under your picture.
  4. On the "Edit profile" screen, you can change any of the information which occurs on your profile page.
    Edit profile screen top Edit profile screen bottom
  5. When you're done making changes, click the "Save" button.

Updating your truck's image

Currently, we do not support updating your image through the app. If you would like to change your image, please send your new image file to support@mobilenom.com.

Your image file should be square in dimensions. The recommended size is 400x400 pixels.


Checking into a location

Checking into a location, or "Checking in" for short, allows you to set your current location which will be visible to users of the app. When users search for nearby trucks, this location will be compared to the user's location, and the trucks closest to them will be shown first.

  1. From the sidebar menu, click the "Check in" button
  2. The app will automatically detect your current location, or you can drag the map to center on the location you are planning to visit
  3. Enter the nearest landmark to your location. This can be a business name, public place, etc. that may help people more easily find you.
  4. Choose a time for the check in to expire (the time you anticipate leaving location)
  5. Click the "Check in" button
    Check in screen

Scheduling a future location

By creating future locations, your location at that time will be automatically shown in search results when the time arrives. It's the same as a "Check in", except that it occurs in the future.

  1. From the sidebar menu, click on the 'My Schedule' button.
  2. On the next screen, click the + button in the upper right hand corner.
    schedule screen
  3. Change the settings for your scheduled location:
    1. Drag the map to center it on your location or click the "magnifying glass" button to search for a location
      1. If you need to reset the map center to your current location, click the "crosshairs" button underneath the map.
    2. Enter the nearest landmark to your location. This can be a business name, public place, etc. that may help people more easily find you.
    3. Set the start date/time
    4. Set the end date/time
  4. Click the "Save" button
    Add schedule item screen 1 Add schedule item screen 2

Adding an item to your menu

The menu feature allows you to list all, or a sample of the items which you sell, along with an optional price. Truck menus are considered when a user performs a search. So, for instance, if a user searches for the term "pizza", and you have "pizza", on your menu, you'll show up in search results.

  1. From the sidebar menu, click on the 'My Menu' button.
  2. On the next screen, click the + button in the upper right hand corner.
    menu screen
  3. Input the specifics of your menu item:
    1. Set the name of your item
    2. Set the price of your item
  4. Click the "Save" button
    Add menu item screen

Adding an event

Events are similar to the "Check in" and "Schedule" features, but they allow you to share a check in with other food trucks. This is a great way to promote your upcoming food truck roundups, rodeos, etc. Any registered food truck can create an event. Once an event is created, any truck that is listed as an attendee is able to edit it.

  1. From the sidebar menu, click on the 'Events' button.
  2. On the next screen, click the + button in the upper right hand corner.
    events screen
  3. Change the settings for your event:
    1. Enter a title.
    2. Enter a description.
    3. Enter the URL to an external website for the event. (optional)
    4. Enter the nearest landmark to your location. This can be a business name, public place, etc. that may help people more easily find you.
    5. Enter the start/end date and time.
    6. From the "Attendees" field, choose the names of trucks other than yours that will be attending the event. Start by typing the name of a truck into the search field, and select the correct one from the dropdown menu once it appears.
    7. Drag the map to center it on your location or click the "magnifying glass" button to search for a location
      1. If you need to reset the map center to your current location, click the "crosshairs" button underneath the map.
  4. Click the "Save" button
    Add event screen top Add event screen bottom

Connecting your Twitter account

You can connect your Twitter account to allow Mobile Nom to post tweets on your behalf about your scheduled locations. This makes it extremely easy to keep your followers up to date with where you will be.

  1. From the options menu in the upper right corner, click "Settings".
    Search screen options
  2. Click the "Twitter connectivity" option.
    Settings screen
  3. Under the "Account" section, click "Connect". You'll be directed to Twitter's website.
    Twitter settings screen
  4. Enter your Twitter username and password, if prompted. Click the "Authorize app" button.
    Twitter credentials entry
  5. Click the "Authorize app" button.
    Twitter authorization
  6. After a short while, the app should refresh and you should see that your Twitter account is connected successfully.
    Twitter account connected

To finish, review the "Scheduled Tweet" settings and turn on any automatic tweets that you wish for us to post on your behalf.